Does this product work on relaxed or chemically altered hair ?

While we encourage our Patrons to wear their hair in the natural state this is not the option or choice of many. We respect that. in our formulations each product is handcrafted and designed to enhance the hair follicle and roots with the properties of nature. So yes we feel our products will help relaxed and chemically altered hair reach a healthy state.

How long before I see results ?

Each persons scalp responds differently to treatment.  Depending on which phase your hair growth is in, and the way you care for your hair and scalp with massaging and proper use of products. Many have experienced hair growth and improved condition of hair from building an effective hair regimen. Results vary. 

Are your products natural/organic?

Our products combine the power of naturally occurring and advanced science ingredients that are simple to use, highly effective, non-toxic, non-irritating, and absolutely cruelty-free. Our products are Salon Tested and Client approved.

If you have any known or unknown allergies to essential oils or plant extracts please perform a patch test before use. We do not claim 100% natural but we do boast of over 85% naturally based and organic ingredients in all products. All products do contain preservatives which allow your use and sustainability of up to one year.

Are your products safe for children?

PurBella is safe for the entire family

Will your product help with Moisture?

Our products are formulated to elevate the level of moisture and hydration to your hair. Moisture is obtained over time if your hair is not already in healthy state. There are different factors such as porosity, DNA characteristics of your hair, the ph level of your water at home and the consistency of how and what you are using to cleanse and condition your hair.

Amongst other things, To help with moisture if you are experiencing dry hair

  • Please see a professional if your hair is damaged.
  • Deep condition at least once a week.
  • Use steam hydration treatments and determine if you are in need of a protein treatment.

Please follow the blog for more tips on maintaining moisture.

What is the Shelf life of your Product?

All Beauty products need to be used by a certain period known as the period after opening, kept in a cool space away from sunlight, as this will lessen the effects of the essential oils and extracts.

Products should be used within 12 months of opening products and if left in a hot environment this will damage the efficacy of ingredients this does not apply to shower or bath area where heat is only for a short period of time.

How often should I use your products?

The frequency of use depends on your hair type and needs. We recommend using our products as directed on the label or as advised by your hair care professional

Do your products contain sulfates or parabens?

No, our products are free from sulfates and parabens, and are made with natural and organic ingredients.

Are your products cruelty-free?

Yes, our products are not tested on animals and are cruelty-free.

Can I track my order?

Yes, we provide tracking information for all orders so you can keep tabs on your package's progress.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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Other inquiries? Let's chat.

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